SAP Knowledge Base Article - Public

3627870 - Image widget is not working in Story report

Symptom

After adding an image widget and selecting an image dimension (I.e. 'Photo') the message saying "one member or an alternative image must be specified in order to display an image" persists.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors People Analytics

Reproducing the Issue

  1. Add an image dimension to the query
  2. At a Story level, add an Image Widget
  3. Select the image dimension in the widget
  4. Message saying "one member or an alternative image must be specified in order to display an image" persists

Cause

The image widget must look at a single record to recognize the image it must display. Which means either there must have a single record at a query level, or the widget must be filtered as to look to a single record.

This rule also applies if there are multiple records with the same exact image.

Resolution

Either filter the query as to fetch a single record, or apply a filter to the widget as to look to a single record. I.e.:

    1. Records at a query level for the same user with the same image:

    2. Image widget before applying a filter for a single record:

    3. Image widget after applying a filter for a single record

Keywords

Photo, employee profile, Story, Image Widget, not working, report. , KBA , LOD-SF-ANA-SAC-SDS , Story Designer - Story & Formatting , How To

Product

SAP SuccessFactors HCM Core 2505

Attachments

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