Symptom
When adding the Standard Token: [[DOC_ACCESS_URL]] to Email Notification template, a long URL is generated instead of a short link.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Compensation
- SAP SuccessFactors Variable Pay
Reproducing the Issue
- Go to Admin Center > E-Mail Notification Template Settings
- Click on Document Creation Notification/Document Routing Notification
- At the ”Email Body” section > Add the Standard Token: [[DOC_ACCESS_URL]]
- Generate Compensation Statement
- Email Notification contains a huge hyperlink, not a ”Document Link” hyperlink
Resolution
Long URLs dynamic values can also be masked in the email notification body, replacing them with a simple hyperlink text to simplify the read of the notification.
You can <a href=[["DOC_ACCESS_URL]]">click here for accessing the statement</a>.<br/><br/>
Before change:
After change:
See Also
Keywords
email, notification, statement, generation, compensation, url, token, link, hyperlink , KBA , LOD-SF-CMP-EML , Emails, Notifications & Alerts , LOD-SF-CMP-PS , Personal Statements , LOD-SF-VRP-PS , Personal Statements , How To