SAP Knowledge Base Article - Public

3627906 - Error: Transaction Failed; Close Window And Try Again

Symptom

Error: "Transaction failed; close window and try again" appears when trying to save a purchase order.

Environment

SAP Business ByDesign

Reproducing the Issue

Pre-Requisite: You have a PDI Validation script in place that will reject the save based on certain conditions

  1. Go to Inbound Logistics Work Center.
  2. Go to Purchase Order.
  3. Open any Purchase Order.
  4. Click on Post Good Receipt button.
  5. Add the value to the fields in such a way that the PDI validation script is called and rejects the save.
  6. Correct the value added in the previous step so the PDI validation does not reject the save again.
  7. Observe the error "Transaction failed; close window and try again".

Cause

  • This is the way the transaction is designed for save in case of lean processes.
  • If the save is rejected once by the PDI validation and all required standard fields are populated, the standard validation does not allow a save to be called again in the same transaction, resulting in the error message "Transaction failed; close window and try again".

Resolution

This is currently the standard system expected behavior. Lean processes involve a number of background operations, which could result in inconsistent data, hence this check is in place.

Keywords

Transaction Failed, Close Window, Save Purchase Order, PDI validation, Lean Processes, Error  , KBA , AP-RC-BDS-SCR , ByDesign Studio Scripting (ABSL) , AP-SLP , Site Logistics Processing , AP-IDP , Inbound Delivery Processing , Known Error

Product

SAP Business ByDesign all versions