SAP Knowledge Base Article - Public

3627908 - askHR ticketing button missing with New Learning Experience page

Symptom

AskHR Ticketing Button missing with New Learning Experience page

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Navigate to the new learning experience homepage.
  2. Observe the absence of the AskHR functionality button at the top of the page.

Resolution

A patch ticket PTCH-47365 was created for B2505, which will be released on 15-Jul-2025 for Preview and on 17-Jul-2025 for Production.

See Also

Refer to: SAP Note 3056855

Refer to: SAP Note 2086743

Keywords

askHR, ticketing button, missing, new learning experience, SAP SuccessFactors Learning, LOD-SF-LMS-TIL, patch PTCH-47365, B2505, preview, production , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem

Product

SAP SuccessFactors Learning all versions