3627913 - Currency Within Account Is Not Getting Populated

When creating a new Account, the system do not automatically assigns the default Currency of the corresponding Sales Organization to the Account.

SAP Cloud for Customer

1. Go to Customers WC.
2. Go to Accounts View.
3. Create a new Account by clicking on '+'.
4. Select a Sales Organization with a maintained 'Currency' value, for example, EUR.
5. Click on 'Save'.
6. Notice that the Account gets created, however, in the 'Sales Data' tab, there is no 'Currency' maintained for the Sales Organization.

Both Sales Org and Accounts are considered Master Data.

The auto determination of Sales Data/Currency will work when creating new transactions, for example, a Sales Quote.

However, this determination will not work while creating another Master Data (in this scenario, a new Account).

This is the standard behavior of the system.

If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:

• SAP Sales Cloud
• SAP Service Cloud

SAP Community - Is there a way to default Sales Organization, Currency, etc in Account Creation 

Sales Data, Currency, Account, New Account, Master Data, Sales Quote, Transaction , KBA , LOD-CRM-ACC , Account , How To