Symptom
When using Hire Date Correction process, onSave business rule for changing hire date to custom field from Job Information are executed and rule is fetching the old value instead of new hire date value.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central: Hire Date Correction
Reproducing the Issue
- Perform hire date correction for one sample user.
- After correction is done, custom date field value is not calculated as per new hire date (taking old hire date value) with onSave rule.
Cause
System Limitation
Resolution
- Work-around planned as enhancement ECT-256889 which need business rule configuration change by following the steps below (included in 2H 2025 release):
- Enable hire-date field in Manage Business Configuration -> jobInfo.
- Add line Job Information Model.Hire Date.Value in onSave rule instead of Job Information Model.Employment Details Model.Hire Date.Value.
- Do the hire date correction process again.
- For generating hireDate value issue with existing employees and use of Job Information Model.Hire Date.Value rule on all scenarios (including Take Action/Manager Self Service), please run Initialize additional entry date fields in job info job only one time as mentioned in document link Initializing New Entry Date Fields in Existing Job Information Records | SAP Help Portal.
- Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2478289 - How to set up notifications for new or updated SAP Notes and/or KBAs with Expert Search filters - SAP for Me.
- Please Note: For updates to system design (apart from above work-around), please raise a new enhancement request by following KBA 2090228 on "How to submit an enhancement request" as process.
See Also
- 2636395 - Hire Date Correction: Change Hire Date Retroactively Across All Hire Date Relevant Portlets - SAP for Me
- Changing an Employee's Hire Date in Employee Central | SAP Help Portal
- 2257064 - Employee Central - Business Rule Execution Log - SAP for Me
- 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me
- 2478289 - How to set up notifications for new or updated SAP Notes and/or KBAs with Expert Search filters - SAP for Me - SAP for Me
- SAP SuccessFactors Product Release & Road Map Information
- Initializing New Entry Date Fields in Existing Job Information Records | SAP Help Portal
Keywords
hire date correction, sap SuccessFactors, employee central, custom date field, job information, employment details, system limitation, hire date correction tool, ECT-256889, enhancement, 2511, 2H2025 , KBA , LOD-SF-EC-HIR-HDC , Hire Date Correction Tool , LOD-SF-EC-HIR , Hire & Rehire Wizards , Product Enhancement
SAP Knowledge Base Article - Public