SAP Knowledge Base Article - Public

3627942 - Updating RECRUITING_PROVIDE_INFO_BELOW Key in Manage Languages Does Not Change "Refer a Friend" Description in ICS Powered by CSB - Recruiting Marketing

Symptom

When attempting to modify the Refer a Friend pop up description by updating the 'RECRUITING_PROVIDE_INFO_BELOW' key in Manage Languages, the change does not reflect on the Internal Career Site powered by CSB.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Navigate to Manage Languages:
  2. Download the default label CSV file.
  3. Modify the 'RECRUITING_PROVIDE_INFO_BELOW' key label in the CSV file.
  4. Re-upload the modified CSV file back into the Manage Languages.
  5. Confirm that the CSV upload was successful.
  6. Navigate to the Internal Career Site.
  7. Observe that the "Refer a Friend" description has not changed.

Cause

The description shown in ICS powered by CSB Should be changed in Career Site Builder.

Resolution

To successfully change the "Refer a Friend" pop up description on the Internal Career Site powered by CSB, perform the following steps using Career Site Builder:

  1. Navigate to Career Site Builder.
  2. Go to Tools.
  3. Open the "Translations" section.
  4. Find the "employeeReferAFriendDescription" resource key.



  5. Modify the Override Text with the desired description for each language.



  6. Click "Save" to apply your changes.
  7. Reload the site to ensure changes are implemented.
  8. Confirm the updated description is visible in the pop-up on the Internal Career Site.

Please take a look at KBA 3053742 for a step-by-step on how to perform a "Site Reload" in Career Site Builder.

See Also

Keywords

Internal Career Site, CSB, Manage Languages, Refer a Friend, Career Site Builder, Translation Override, Site Reload, RECRUITING_PROVIDE_INFO_BELOW, employeeReferAFriendDescription , KBA , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , Problem

Product

SAP SuccessFactors Recruiting all versions