Symptom
- Icons in SAP Analytics Cloud (SAC) are not displaying correctly across all browsers, even after clearing cache and setting zoom to 100%.
- The issue is specific to stories created with a template transported from a different system.
- All users utilizing this template are experiencing the same behavior.
Environment
Analytics Designer
Reproducing the Issue
- Create a story using the template transported from a different system.
- Observe that the icons do not display correctly across all browsers, even after clearing cache and setting zoom to 100%.
Cause
configuration
Resolution
-3538982 - BW InA: direction of navigation icon of initial result set incorrect
-3313616 - Wrong drill icon shown in an SAC table when used with a UDH enabled BW query
-Providing SAP icons as built-in fonts in stories
Roadmap: Providing SAP icons as built-in fonts in stories
-Help Document: Use SAP Icons as Font (Optimized) | SAP Help Portal
-3605596 - Ability to select SAP icons as built-in fonts in optimized stories since SAP Analytics Cloud (SAC) 2025 QRC2 update - SAP for Me https://me.sap.com/notes/0003605596
See Also
Keywords
icons, sap analytics cloud, sac, template, browsers, cache, zoom, transport, system, stories, display issue, analytics designer , KBA , LOD-ANA-AD , Analytics Designer , Problem