Symptom
The Story Report is no longer showing records or returning data from inactive Performance Management or Goal Management templates.
Environment
- SAP SuccessFactors Performance Management
- SAP SuccessFactors Goal Management
Cause
Story Reports will not pull data from inactive Performance Management or Goal Management templates.
Resolution
This is the expected behavior of the system. It is not possible to select inactive templates in Story Reports for both PM and GM. To make the templates available in Story Reports and pull data, it is necessary to make the templates active.
Keywords
PM, GM, PMGM, inactive templates, inactive, story report, story, no data, inactive, deactivated templates , KBA , LOD-SF-PM-REP , Reporting & Analytics, Data Imports & Exports , How To
SAP Knowledge Base Article - Public