SAP Knowledge Base Article - Preview

3628033 - rejection reason greyed out for item after return delivery creation for advanced return order

Symptom

  • The reason for rejecton is greyed out for one item because the return delivery has been created.
  • Error message: "Field REJECTION_REASON_CODE cannot be changed" occurs in the "Mass Change of Sales Documents" app.


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Environment

  • Sales And Distribution (SD)
  • Fiori
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA all versions

Keywords

sap s/4hana, rejection reason, return order, greyed out, ctrl+f10, mass change of sales documents, error message, partially processed, returns delivery , KBA , LO-ARM-SD , Sales , Problem

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