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SAP Knowledge Base Article - PreviewSymptom
When synchronization is triggered through a Groovy script in HAC, the CronJob responsible for synchronization remains stalled in the "NEW" status, and the following error is recorded in the logs:
Problems executing 0000XXXX::de.hybris.platform.catalog.jalo.synchronization.CatalogVersionSyncJob: Entity not found (pk = XXXXXXXXXXXXX name = 'de.hybris.platform.persistence.processing_CronJob' type code = '501' db table = 'cronjobs'): object no longer valid
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Environment
SAP Commerce Cloud
Product
SAP Commerce Cloud all versions
Keywords
product catalog sync, sap commerce cloud, entity not found, synchronization job, transaction commit, new status , KBA , CEC-SCC-PLA-PL , Platform , Problem
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