3628217 - Time Off Alerts Not Sent for Declined or Rejected Absences

• Alert rule configured to send alerts to user(s) for rejected/declined absence request
• No alerts are received by the user upon decline of absence request

SAP SuccessFactors Employee Central - Time Management

1. User submits absence request for approval
2. Workflow approver declines absence request 
3. Alert rule is triggered successfully
4. No alerts received by user(s)

• Expected Behaviour
• Alerts will not be sent for inactive (declined or cancelled) Employee Times with the Trigger Employee Time Alert Event() function. 
• This logic for this behaviour is to avoid sending alerts for employee times that are no longer relevant, e.g. cancelled absence.

As a workaround to trigger notifications for user(s) in case of declined absences, use the Trigger MDF Alert Event() in the alert rule.

• KB Article 2793169 - Business Rules for Time Off - SAP for Me
• Creating Alert Rules for Time Off | SAP Help Portal

To Do alert, To-Do, absence request, rejected absence, Trigger Employee Time Alert Event(), time off, MDF alert event, notification, workflow, inactive employee times, declined absence, Trigger MDF Alert Event(), TIM-51836, INC13404017, cancelled , KBA , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , Problem