3628265 - Lower performance ratings are pulled from Employee Profile into Calibration session

Upon activating a Calibration session, the performance ratings from previous year appear to be lower than what can be seen in the Employee Profile.

Source of the ratings in the Calibration session: Employee Profile

Source of the ratings in the Employee Profile: performance forms from the previous year

SAP SuccessFactors HCM Core

1. Create a Calibration template with the setting to pull Performance Ratings from Employee Profile.
2. Launch a Calibration session from the template.
3. Observe that every employee's rating is lowered in the session compared to the ratings that are visible in the users' Employee Profiles. 

Different rating scales are set in the performance forms (1-4) and in the calibration session (1-3), and the ratings got normalized by the system.

From the original 4 point scale, the system stores the normalized rating, equally distributing the rating scale from 0% to 100%:

Taking any normalized rating and showing it on a 3 point scale would use this conversion, dividing the range into 3 equal partitions:

So, the original scores from the form translate into the 3 point scale like so:

 

We always recommend not to use multiple scales, instead use 1 standard scale throughout the processes whenever possible.

Please refer to additional information in this guide: Normalized Ratings | SAP Help Portal

2089661 - Rating Scales - Normalized Ratings used in List Views, Dashboards and Succession Org Chart - Reporting and Analytics - SAP for Me

Custom Rating Distributions Using Custom Weights | SAP Help Portal

SuccessFactors, SF, PMGM, calibration, session, performance, rating, employee profile, wrong rating, pull, rating scale, different, 1-4, 1-3, 4 point rating scale, 3 point rating scale, normalize, lower , KBA , LOD-SF-CAL-SES , Sessions, Creating, Managing etc. , LOD-SF-PM-RAT , Ratings and Weights , Problem

SAP SuccessFactors HCM Core 2505 ; SAP SuccessFactors Performance & Goals 2505