SAP Knowledge Base Article - Public

3628347 - Section comment label for Manager doesn't reflect custom value defined by msgKey

Symptom

The goal section comment label for Manager user has been modified via msgKey in the XML and Form Label Translations to show custom text, but it is not reflecting in the form.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Proxy as Manager user.
  2. Open the form where the goal section comment label of Manager has been modified in the XML.
  3. Go to the goal section, expand one goal, and check the comment label.
  4. The label is still showing the original text instead of the custom one.

Cause

Manager who is involved in the route step is not direct manager, but matrix manager.

Resolution

Regarding comments, currently we only have dedicated custom keys for subject and manager, and that is only applied for direct manager, not other roles such as matrix manager.

Keywords

SuccessFactors, SF, PMGM, goal comment, section comment, manager, custom text, form label translation, msgKey, key, matrix manager , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , How To

Product

SAP SuccessFactors HCM Core 2505 ; SAP SuccessFactors Performance & Goals all versions