3628406 - The Customer Part Number of a Product is not displayed in the Output File Generated for a Invoice Created via Web Service

When creating a Customer Invoice via Web Service, the BuyerID tag of the Item is not displaying the Customer Part Number in the XML of the output file. 

SAP Business ByDesign

1. Go to the Customer Invoicing Work Center.
2. Go to the Invoice Documents View.
3. Filter for All Invoice Documents.
4. Search for the Invoice ABC (where ABC represents the Invoice ID).
5. Open, Select View All.
6. Navigate to the Output History tab.
7. Select View Original XML button.
8. Select Download button.
9. Open the XML File.

The BuyerID tag of the Item displays the Product ID instead of the Customer Part Number. 

Currently the following tags are displayed for the Item in XML of the output file of a Invoice:

- InternalID
- SellerID
- BuyerID
- TypeCode

The InternalID tag will always display the Product ID of the Item maintained in the Invoice. However, the tags BuyerID and SellerID will display the Customer Part Number in case the combination (Account + Product ID) maintained in the Master Data of the Product is identified by the system in the Invoice.

Currently only the tags InternalID and TypeCode are available to be used for the Items in the payload to create the External Invoice Requests. The BuyerID and SellerID are not available to be used in the External Customer Invoice Request Web Service in order to pass the Customer Part Number in the payload for the system to determine this information in Invoice. 

Therefore, the Customer Part Number cannot be determined for Products maintained in the Invoices created via Web Service.

This is the current system behavior.

If case any adjustments in the current system behavior are required in order to make the tags BuyerID and SellerID available in the External Customer Invoice Request Web Service, kindly raise a new requirement request in our influence portal. This way our development team can review the scenario and business case to further evaluate the feasibility to implement in the ByDesign system.   

SAP Business ByDesign Idea Place 

customer part number, xml, payload, output, invoice, preview , KBA , SRD-CRM-INV , Customer Invoicing , How To