SAP Knowledge Base Article - Public

3628523 - "Add to favorites" Option Is Not Available In Lite Viewer Mode In SAP Analytics Cloud (SAC)

Symptom

When opening the Story in Lite Viewer Mode, the "Add to favorites" option in the horizontal bar is not available.

Environment

SAP Analytics Cloud (Entreprise)

Reproducing the Issue

  1. Login to SAC system.
  2. Open the story URL in Lite Viewer mode:
    >> Notice that "Add to favorites" option is NOT available in "Lite viewer mode (LWV)".
  3. Select "File" --> "Click on "Open the Story in Full Viewer":
    >> Notice that "Add to favorites" option is available in "Full viewer mode".

        Cause

        This is by design.

        Resolution

        An enhancement request (ER) has been submitted to the Idea Place about this option for future considerations:
        ER - The "Favorite" option (star icon) in the SAC top bar should be visible in Lite Viewer mode

        "SAP is committed to reviewing and responding to the ideas submitted on a regular basis. The ideas with the most votes will receive a higher level of attention for response and consideration. The processes and procedures associated with this site will continue to evolve and enhance over time. Refer to Knowledge Base Article:2424376 - How do you create an enhancement request and provide feedback for SAP Analytics Cloud? for more details. "

        See Also

        Keywords

        Lite viewer, Add to favorites, Favorite, Story, Limitation, Restriction, Enhancement request, ER, Performance, Optimized, Option, Full viewer, Design, Available, Missing, Exist. , KBA , LOD-ANA-LWV , SAC Lite Viewer , Problem

        Product

        SAP Analytics Cloud 1.0