SAP Knowledge Base Article - Public

3628716 - Change Logs per User

Symptom

The requirement is to see all changes done by a specific user, object-independent.

Environment

SAP Cloud for Customer

Cause

There is currently no option to view all changes across all objects for a specific user. The reason for this is how changes are logged in the backend - they are saved against objects like opportunity, ticket etc. Separate steps/ clicks / actions taken by a logged on user are not stored.

Resolution

Changes can be accessed per object only. For example: 

  1. For business partner changes, refer to: KBA 3411682
  2. For transactional documents (e.g. opportunities), make use of ODATA: Blog
  3. Utilize data sources that show changes, namely "Lead History", "Opportunity History", "Opportunity History Snapshot", "Report Assignment Details" and "Ticket History".

Keywords

change logs, specific user, object-independent, report, data source, odata, business partner changes, transactional documents, lead history, opportunity history, ticket history , KBA , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions