SAP Knowledge Base Article - Preview

3628744 - When I approve or deny a document on the Approval Summary page, the next approvable opens in a different order than on my To-Do page

Symptom

I sort approvables on my To-Do page by the available columns, such as Created Date. When I open an approvable, the Approval Summary – [Document Name] page opens and displays the document details, Approve and Deny buttons, and arrow controls that let me navigate to another approvable.

When I approve or deny a document, the system automatically opens the next approvable. I notice that the order of approvables I navigate through from the Approval Summary page does not match the sorting I applied on my To-Do page. The next approvable that opens follows a different sequence, which is based on when each approvable was added to my To-Do list, not the sorting I selected. The arrow controls also do not follow the order I expect.


Read more...

Environment

To Do and Approval Summary page 

Product

SAP Ariba Procurement, cloud edition

Keywords

workflow navigation, task sequence, approval order, list behavior, document queue, ui navigation, item sequence, approver actions, task ordering , KBA , BNS-ARI-CP-CORE-TOD , To do list/folder items , BNS-ARI-CP-CORE-APF , Approval Flows , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.