Symptom
I sort approvables on my To-Do page by the available columns, such as Created Date. When I open an approvable, the Approval Summary – [Document Name] page opens and displays the document details, Approve and Deny buttons, and arrow controls that let me navigate to another approvable.
When I approve or deny a document, the system automatically opens the next approvable. I notice that the order of approvables I navigate through from the Approval Summary page does not match the sorting I applied on my To-Do page. The next approvable that opens follows a different sequence, which is based on when each approvable was added to my To-Do list, not the sorting I selected. The arrow controls also do not follow the order I expect.
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Environment
To Do and Approval Summary page
Product
Keywords
workflow navigation, task sequence, approval order, list behavior, document queue, ui navigation, item sequence, approver actions, task ordering , KBA , BNS-ARI-CP-CORE-TOD , To do list/folder items , BNS-ARI-CP-CORE-APF , Approval Flows , Problem
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