3628939 - Error When Checking the Connection Between SAP Business ByDesign and SAP Success Factors

Integration between SAP SuccessFactors (SF) and SAP Business ByDesign (ByD) is not working properly, resulting in an error when checking the connection of the API:
Error accessing service; Service Ping ERROR: Error when calling SOAP Runtime functions: SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT").

SAP Business ByDesign.

1. Go to Application and User Management work center.
2. Go to Communication Arrangement view.
3. Search and Edit EC Integration.
4. Check the connection for "Organisational Centre Replication Outbound with EC Service".
5. Error occurs.

One possible cause for this problem might because the SFAPI is not enable for the SF Company.

The configuration must be reviewed at the Success Factors to enable the SFAPI for the Company.
To achieve this configuration, please check the following SAP Guide:
SAP Business ByDesign and SuccessFactors Employee Central Integration Guide

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