SAP Knowledge Base Article - Preview

3629033 - Error: 'Sorry, we couldn't find <File Path\<File Name>.xlsx...' when opening a file generated by exporting a Table to Excel in SAP Analytics Cloud (SAC)

Symptom

  • Error opening some excel spreadsheet in MS Excel.
  • Issue started occurring after upgrading to the latest version of MS Office.
  • When exporting Table to Excel (XLSX) from SAP Analytics Cloud, and opening the file in MS Excel, it fails with the error:

    "Sorry, we couldn’t find  <File Path\<File Name>.xlsx. Is it possible it was moved, renamed or deleted?"


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Environment

  • SAP Analytics Cloud 2025.8.13
  • MS Excel 365

Product

SAP Analytics Cloud 1.0

Keywords

SAC, xlsx, error , KBA , LOD-ANA-DES-EXP , SAP Analytics Cloud data exploration and explorer views , Problem

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