Symptom
The browser shows the error "Err_tunnel_connection_failed" occurs both when trying to open Signavio Collaboration Hub, Process Manager or Process Governance.
Environment
SAP Signavio Process Collaboration Hub
Reproducing the Issue
No specific steps to reproduce provided.
Cause
This error occurs when the connection to a webside cannot be established from client side. This error can be caused by problems with VPN, Proxy, DNS, Security software or the firewall.
Resolution
This error occurs when the connection to a webside cannot be established from client side. This error can be caused by problems with VPN, Proxy, DNS, Security software or the firewall. Please contact your IT to investigate this issue. You can check the developer tools of the browser under the console tab to see more details for this issue.
See Also
No additional information provided.
Keywords
err_tunnel_connection_failed, connection issue, speed issue, VPN, Proxy, DNS, Security software, SAP Signavio Process Collaboration Hub, Signavio Hub, Process Manager , KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , Problem
SAP Knowledge Base Article - Public