3629206 - KUT Field Value Not Populating from Lead to Opportunity Conversion Screen

The KUT field from the lead is not copied into the opportunities when the lead is converted to an opportunity.

SAP Cloud for Customer

1. Navigate to Sales Work Center → Lead.
2. Open any Lead (which is not converted to opportunity).
3. Click on the Action button.
4. Select option "Convert to Opportunity".
5. The Opportunity QC screen will open.
6. Observe that the KUT field is not copied.

To ensure the KUT field value is copied, first create the KUT field on the Lead header and then extend it to the Opportunity using the extension scenario. If the KUT field is not initially created on the Lead, its value may not be copied.

The field value is transferred to the Opportunity (QC) screen only when the KUT field is created at the Lead header and this is expected behavior. If the KUT field is created from another object and then extended to the lead, you will need to use PDI to ensure the value is always copied to the Opportunity Conversion screen.

industry field, lead conversion, opportunity, c4c, custom field, KUT, propagation, extension scenario, ABSL code, lead management , KBA , LOD-CRM-LM , Lead Management , Problem

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