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SAP Knowledge Base Article - PreviewSymptom
- After renewing the SSL certificate browsers report an invalid certificate authority.
- Browser displays a “Your connection is not private” warning for the domain: vsystem.ingress.dh-xxxxxxxx.dhaas-live.shoot.live.k8s-hana.ondemand.com.
- Error message shown: NET::ERR_CERT_AUTHORITY_INVALID.
- SSL inspection was functioning correctly prior to the certificate renewal.
- Issue observed when accessing SAP Data Intelligence services via web browser.
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Environment
SAP Data Intelligence Cloud DI:2025.08 patch 1
Product
SAP Data Intelligence Cloud 1.0
Keywords
certificate authority, SSL certificate renewal, ERR_HTTP2_PROTOCOL_ERROR, SSL inspection, Organizational Unit, OU, Chrome untrusted certificate, Let's Encrypt, ISRG Root X2, data intelligence , KBA , CA-DI-SI , Cloud Service Infrastructure , Problem
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