3629487 - Portal Users Encounter "Access is Denied" Error When Accessing Incentive Management Admin Workspace - SAP SuccessFactors Incentive Management

Users with the user type 'portal_user' are unable to access the Incentive Management Admin workspace in SAP SuccessFactors Incentive Management.

The following error message is displayed upon access attempt:
"Access is denied. User has an unauthorized user type [portal_user]."

SAP SuccessFactors Sales Performance Management

• Incentive Management on Hyperscalers

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