SAP Knowledge Base Article - Public

3629494 - 'Account 65001000 does not exist in chart of accounts YCOA' error in Manage Automatic Payments App - S/4HANA Cloud Public Edition

Symptom

After scheduling the payment for Down Payments in Manage Automatic Payments App, the payment is failed. In Exception 'Error ID: 007 (Error in creating the payment document)' occurs, in the Log 'Account 65001000 does not exist in chart of accounts YCOA' is displayed.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Schedule the payment in app "Manage Automatic Payments".
  2. Observe that some payments go into Exception.
  3. Error message "Error ID: 007 (Error in creating the payment document)" is produced.
  4. The reason of the error can be checked in the Log: 'Account 65001000 does not exist in chart of accounts YCOA'.

Cause

The error comes because the down payments are referenced to purchase order. For down payments with purchase order reference, the cost element of the purchase order will be used. For down payments without purchase order reference, the cost element that is defined as a default cost element in the Controlling Customizing is used.

In view V_TKA01_KA (table TKA01 - Down Payments: Default Cost Elements at controlling area) SAP maps default GL accounts 41000000 (customer down payment) and 65001000 (vendor down payment) to Controlling Area A000. These G/L Accounts are hardcoded and cannot be maintained by customer via SSCUI / Configuration Activity. 

This mapping is required for technical check during down payment. If customer blocked SAP default accounts and they are missing in customer's system, the error occurs. 

Resolution

To fix the issue, customer has two options:

  1. Unblock the default G/L Account 65001000 or
  2. Let SAP know to replace this Account with any other G/L Account with Cost Element Category 01. Create a customer case with the expected G/L Account number. Our development team would assign the G/L Account in table as per requirement. 

See Also

3545864  Account 65001000 Doesn't Exist Error During Posting Down Payment Requests

Keywords

error id 007, manage automatic payment, sap s/4hana cloud, gl account 65001000, chart of accounts ycoa, payment proposal, exception, down payment, v_tka01_ka, unblock gl account, replace gl account, technical check, sap support, TKA01, F0770, F0 770 , KBA , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , FI-CNT-CO , S4H Best Practices for Management Accounting , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

KBA 3629494_v1.png