Symptom
- Mismatch in number of pending approvals between New Learning Experience > Requests for Me - Approvals card and Pending Approvals page
- Issue happens only for the approval request sent before 2024
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Login to Learning (New Learning Experience) > Scroll down to Requests for Me section
- See Approvals card (e.g. 3 Internal Class requests)
- Go back to New Learning Experience home page > Activities > Approvals
- See Pending Approvals page (e.g. only shows 1 pending approval)
Cause
Coding issue
Resolution
Code fix is on 2H2025 - ILX cards and Approval page will have consistent and matching data
See Also
Keywords
learning, LMS, pending approvals, new learning experience, requests for me, sap successfactors, approval card, approvals page, discrepancy, internal class approvals , KBA , LOD-SF-LMS-TAP , Approvals , LOD-SF-LMS-ILX , Integrated Learning Experience , Problem
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public