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SAP Knowledge Base Article - PreviewSymptom
In Note Type Assignment, the "+" button to add a new note type is disabled for the Company (Account) entity. This prevents users from adding custom note types to the Account object.
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Environment
- SAP Sales Cloud and SAP Service Cloud Version 2
- SAP Sales Cloud 2
- SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Note type, Account, Company, "+" disabled, Note Type Assignment, SAP-delivered note types, , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , CEC-CRM-NOT , Notes for SAP Sales/Service Cloud , Problem
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