Symptom
The [[APPLICATION_PAGE_URL]] token generates the hyperlink text using the Job Title or 'View/Edit Application'.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Open a job application.
- Trigger an email containing the [[APPLICATION_PAGE_URL]] token to the candidate.
- Observe the generated link text in the email.
Cause
This is the expected behavior by design. The token adapts its hyperlink text and target based on the candidate’s relationship to the job requisition.
Resolution
The hyperlink text and target URL generated by [[APPLICATION_PAGE_URL]] depend on whether the candidate has applied to the job requisition:
- Applicant: If the candidate has applied for the job requisition, the generated link will display "View/Edit Application", and the link will redirect to the job application.
- Non-Applicant: If the candidate has only been forwarded to the job requisition and has not yet applied, the generated link will display the Job Title, and the link will redirect to the job posting page.
See Also
User Assistant Documentation: Applicant Status Settings
Keywords
RCM, job, title, view/edit application, non-applicant, job requisition, manual email, link text, hyperlink, label, APPLICATION_PAGE_URL. , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To
SAP Knowledge Base Article - Public