Symptom
- Margin Health indicator is not working for rolled up prices for configurable (main item/line item) and parent/child products.
- It will only give a correct indication on the line item or the lowest child item.
- All the rolled up gross margin values are ignored.
Environment
SAP Sales Cloud CPQ
Reproducing the Issue
- Create a quote
- Add a configurable (main item/line item) or parent/child product.
- Set one time rolled up discount percentage for root item.
- It affects all the items below and sets the one time margin health indicator to amber.
- But it doesn't affect the rolled up margin health indicator for root item.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"
Cause
This is expected behavior. Margin health works with values from items, not with rolled up values.
Resolution
To make margin health work with rolled up values, custom calculation is required.
See Also
Keywords
margin health indicator, rolled up prices, sales cloud cpq, gross margin, parent/child configuration, custom calculation, configurable product , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions
SAP Knowledge Base Article - Public