Symptom
- Class Cost Calculation and Cost Summary are shown in a different currency rather than the default currency.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Set the default currency under Global Application Setting as EUR or any currency.
- Create a class and go to Cost Summary tab.
- Note the total cost is in USD and there is a message that says "NOTE: All costs are in US Dollar(USD)".
Cause
Class cost currency is inherited from item cost currency set at Item>Cost Calculation, which defaults to the admin's preferred currency setting rather than the global default currency.
Resolution
- Update the correct currency from Class > Cost Calculation > Cost Currency and apply changes, then the currency under Cost Summary will be updated as well.
- For future classes, update the cost currency set at item level so new classes can inherit the item currency.
- Admins should set their preferred currency to the required currency so that item is created with the correct one.
See Also
2795512-Learning History Events always present a default currency as USD
Keywords
currency, cost summary, default currency, USD, EUR, SAP SuccessFactors Learning, class cost summary, cost calculation, default currency , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-COM , Commerce , Problem
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public