SAP Knowledge Base Article - Public

3629703 - No available users that can be used as approver when creating Sales Price Workflow - SAP S/4HANA Cloud Public Edition

Symptom

In the app "Manage Sales Price Workflows", when trying to define Steps and assign users as approver, not any potential recipient is showing in pop-up Search page. 

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Access the app "Manage Workflow Definitions".
  2. Try to create the workflow and define steps.
  3. In the "Recipients" tab, choose "User" as "Assignment By".
  4. Click the value help of the "User" and there's no any potential user that can be used.

Cause

There's something wrong on the configuration of the target users.

Resolution

To make sure the configurations below of the target user has been correct:

  • The work agreements for the related users in the app "Manage Workforce" have been maintained.
  • The Pricing Specialist role has been assigned to the related users.

See Also

Keywords

Manage Workflow Definitions, Manage Sales Price Workflows, Work Agreement, Manage Workforce, SAP S/4HANA Cloud Public Edition. , KBA , SD-MD-CM-2CL , Conditions and Condition Maintenance(Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions