Symptom
In the app "Manage Sales Price Workflows", when trying to define Steps and assign users as approver, not any potential recipient is showing in pop-up Search page.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Access the app "Manage Workflow Definitions".
- Try to create the workflow and define steps.
- In the "Recipients" tab, choose "User" as "Assignment By".
- Click the value help of the "User" and there's no any potential user that can be used.
Cause
There's something wrong on the configuration of the target users.
Resolution
To make sure the configurations below of the target user has been correct:
- The work agreements for the related users in the app "Manage Workforce" have been maintained.
- The Pricing Specialist role has been assigned to the related users.
See Also
Keywords
Manage Workflow Definitions, Manage Sales Price Workflows, Work Agreement, Manage Workforce, SAP S/4HANA Cloud Public Edition. , KBA , SD-MD-CM-2CL , Conditions and Condition Maintenance(Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public