Symptom
Whenever a new user is added as an operator in a job requisition, and then they try to access the Latest Workbench, they get an error
errorMessage=Service
/rest/recruiting/application/search/v1/Requisitions/***/Applications gave 403
status=403
timestamp=
externalMessage=You don't have view permissions for this job requisition.
Environment
SAP Success Factors Recruiting Management
Reproducing the Issue
- Go to Job requisition
- Add a new user in any operator role
- Save the changes
- Proxy as a newly added user
- Go to recruiting and access the requisition
- Try to access the Latest Workbench
- Error occurs
Cause
Expected behavior
The permission cache at the backend would not get updated thus, it will result in the reported error which explains the error being intermittent
Resolution
When the user is given permissions and the changes are saved. It is recommended to logout of the system and instance and then login or proxy as that added user. The error won't occur because the permissions would be updated.
Keywords
status=403, You don't have view permissions for this job requisition, UXR, Latest Workbench, New Workbench, Candidate Workbench, Error, RCM, Recruiting , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-APP-LWB , Latest applicant WorkBench , Problem
SAP Knowledge Base Article - Public