Symptom
Is it possible to implement a server-side antivirus scanning mechanism in SAP C4C for uploaded files, or is such a scan already in place by default?
Environment
SAP Cloud for Customer (C4C)
Cause
The objective is to ensure that any file uploaded by users is scanned immediately upon receipt for malicious content, preventing potential security breaches.
Resolution
Yes, SAP Cloud for Customer already performs server-side antivirus scanning on uploaded files by default.
SAP uses the SAP Virus Scan Interface (VSI) to automatically scan all uploaded attachments for viruses. This scanning process happens immediately upon file upload, ensuring that malicious content is detected and blocked before being stored in the system.
This antivirus functionality is enabled by default and is part of SAP’s core security infrastructure. No additional configuration is required by customers to activate this scanning mechanism.
Keywords
malware detection SAP; C4C security features; SAP C4C security infrastructure; automatic virus scan SAP; upload protection SAP; SAP C4C file protection; default antivirus SAP C4C; , KBA , AP-RC-UIF , C4C UI Framework , Problem
SAP Knowledge Base Article - Public