Symptom
System Folder is not visible while doing "save as" in story to select specific folder in SAC
Environment
SAP ANALYTICS CLOUD 2025.8.13
Reproducing the Issue
- Login to SAC
- Open any story
- Click on File > Save as
- Notice there is no System folder to select to save the story
Cause
- System Folder displays the administration view of the files and folders. If you are an administrator, you can use this view to get a better understanding of the files and folders for content in SAC Analytics Cloud.
- The System/Common folder corresponds to the following My Files views.
Resolution
You can save your story in any folder under My Files and admins can view the story in System folder as the System folder corresponds to the following My Files view in SAC.
If you want to see the System folder when performing "Save As" for the story, you can create influence request: 2424376 How do you create an enhancement request and provide feedback for SAP Analytics Cloud?
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
system, folder, file, public, my files, SAC, story , KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public