SAP Knowledge Base Article - Public

3630124 - How To Check Personalization Changes on C4C

Symptom

The requirement is to check a list of changes made via Personalization Mode (Start Personalization), similar to the list available on Adaptation Mode/Layout Change History.

Environment

SAP Cloud for Customer

Cause

An end user has made some changes to their layout and a Key User wants to check them or delete them.

Resolution

There is no way to check these changes via C4C UI. SAP Technical Support has access to it via backend, and in case the business need is to have a personalization change deleted, open a Case to AP-RC-UIF-FLX with details: User, Affected Screen, Change Date.

See Also

Personalization Information on Help Portal

Keywords

Personalize; change; webUI; client; modification; CT; CTS; Change Transaction; list; personalise , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Bug Filed

Product

SAP Cloud for Customer core applications 2505