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3630150 - Http 500 nginx error when retrieving or creating document grounding pipelines

Symptom

  • HTTP 500 Internal Server Error when attempting to retrieve document grounding pipelines.
  • Error message:
    <html>
    <head>
    <title>500 Internal Server Error</title>
    </head>
    <body>
    <center>
    <h1>500 Internal Server Error</h1>
    </center>
    <hr>
    <center>
            nginx
    </center>
    </body>
    </html> 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

Document Grounding Service

Product

document grounding all versions

Keywords

http 500 error, document grounding, pipelines, site name, Oauth2Password, destination service, Sharepoint, setup guide, nginx, internal server error, retrieval augmented generation for enterprise , KBA , CA-ML-RAGE , Retrieval Augmented Generation for Enterprise , Problem

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