3630489 - Unable to launch PM form - When JobCode is mapped to Multiple Roles.

Unable to launch a performance form for a user when attribute section is linked and has a JobCode mapped to multiple roles with custom mapping. 

Error message: "A system error occurred. Try again later. If this issue persists, please contact Technical Support for assistance."

SAP SuccessFactors Performance Management

SAP SuccessFactors Talent Intelligence Hub

1. Proxy as the affected user.
2. Navigate to Performance and click on the "Create Form" button.
3. Select the affected template and click on "Create".
4. Error occurred.

After Talent Intelligence Hub is enabled, system could not retrieve the reference of the attributes while launching the form. 

Run the MDF DB Sync Job to synchronize the changes made to the MDF objects. 

• 2534674- How To Schedule MDF Object Definition to DB Sync and Fix Inconsistencies In Metadata Framework
• https://help.sap.com/docs/successfactors-platform/implementing-and-managing-job-profile-builder/job-code-association-with-multiple-job-roles

performance form, attribute section, WSM ID, role competency mapping, MDF Cache Tool, Create form, form launches, system error, JobCode, Multiple Roles , KBA , LOD-SF-PM-SCH , Form Schedulers and Launches , Bug Filed