SAP Knowledge Base Article - Public

3630532 - "View Growth Portfolio" Use Case not working on Joule for SuccessFactors

Symptom

  • "View Growth Portfolio" for Joule is not working.
  • The "View Growth Portfolio" query does not direct to the Growth Portfolio module despite being part of Joule's use cases.

Environment

SuccessFactors HCM Core

Reproducing the Issue

  1. Login to SuccessFactors.
  2. Click on Joule button on the upper right-hand corner of the screen.
  3. When Joule is opened, query for "View Growth Portfolio" 
  4. Hit send or enter.
  5. Message from Joule does not direct to the Growth Portfolio module.

Cause

The "View Growth Portfolio" use case was removed in Joule during the 2506 Monthly Release. 

Resolution

Engineering and Product Management team confirmed that the use case was removed in Joule last 2506 Monthly Release due to the an issue that can't be resolved on short-term. This KBA will be updated once the use-case is already available to be used and the Use Cases Supported in Joule | SAP Help Portal will be updated as well once this feature is released. 

Please click on the Star icon to bookmark this article to receive further updates. To know how to subscribe to a KBA, please refer to 2171560 - How to get notified about new or updated SAP Notes and/or KBAs - SAP for Me.  

See Also

Use Cases Supported in Joule | SAP Help Portal

Keywords

view growth portfolio, sap successfactors, Joule, growth portfolio module, issue, troubleshooting, feature removed, 2506 release, steps to reproduce, resolution, support access, talent intelligence hub, joule, LOD-SF-PLT-JOU, Joule, SF, query, use case, not supported , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , Problem

Product

SAP SuccessFactors Platform all versions