Symptom
- "View Growth Portfolio" for Joule is not working.
- The "View Growth Portfolio" query does not direct to the Growth Portfolio module despite being part of Joule's use cases.
Environment
SuccessFactors HCM Core
Reproducing the Issue
- Login to SuccessFactors.
- Click on Joule button on the upper right-hand corner of the screen.
- When Joule is opened, query for "View Growth Portfolio"
- Hit send or enter.
- Message from Joule does not direct to the Growth Portfolio module.
Cause
The "View Growth Portfolio" use case was removed in Joule during the 2506 Monthly Release.
Resolution
Engineering and Product Management team confirmed that the use case was removed in Joule last 2506 Monthly Release due to the an issue that can't be resolved on short-term. This KBA will be updated once the use-case is already available to be used and the Use Cases Supported in Joule | SAP Help Portal will be updated as well once this feature is released.
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See Also
Keywords
view growth portfolio, sap successfactors, Joule, growth portfolio module, issue, troubleshooting, feature removed, 2506 release, steps to reproduce, resolution, support access, talent intelligence hub, joule, LOD-SF-PLT-JOU, Joule, SF, query, use case, not supported , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , Problem
SAP Knowledge Base Article - Public