SAP Knowledge Base Article - Public

3630693 - Section 2 I-9 - name and address information of candidate not showing

Symptom

I-9 Section 2 - when HR try to complete the section 2 data in UI, candidate First Name, Last Name, and Employee Address data not populating.

Environment

SAP SuccessFactors ONboarding

Cause

Legal Entity Object visibility

Resolution

Configure Object Definitions > Object Definition > Legal Entity > defaultLocation > "Visibility" should be set to "Editable"

Keywords

OBX, I-9 Section2, I9Section2, I9Section-2, Section 2 , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions