SAP Knowledge Base Article - Public

3630745 - Reference Fields Usage Tab Missing

Symptom

You cannot find the Reference Fields Usage Tab for an entity under Extensibility Administration. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP Service Cloud version 2
  • SAP Sales Cloud version 2

Reproducing the Issue

  1. Click on the user icon from the the top-right corner of your screen and select System Settings
  2. Click on All Setting and search for Extensibility Administration
  3. Select an entity from the left-hand pane.
  4. The Reference Fields Usage tab is missing

Cause

The respective application has not yet released this feature for the given entity.

Resolution

Please raise a case to SAP Technical Support requesting the release of this feature for the related entity.

Keywords


Reference Fields, Usage Tab, Extensibility Administration, SAP Service Cloud v2, SAP Sales Cloud v2, Custom Logic, Feature Flag, Application Entity, Missing Tab, Reference Field Usage, Extensibility, Administration, CRM, CEC, CZM, CUL , KBA , CEC-CRM-CZM-CUL , Custom Logic for for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0