SAP Knowledge Base Article - Public

3630858 - How to set the correct threshold for Upcoming Class Reminder Email Notification APM

Symptom

  • Upcoming class reminder email notification not getting triggered for users when threshol is set to 0

Environment

SAP SuccessFactors Learning

Cause

Email will not be triggered if the threshold is set to 0

Resolution

Please set a proper value for threshold field for Upcoming Class Reminder Email Notification APM.

When the threshold is set to 0, then no emails will be triggered by this APM.

When the threshold is set to 1, then emails will be triggered for class which will start within 24 hours.

See Also

2426338 - Upcoming Class Reminder Email Notification not getting triggered for the users

Keywords

SAP Successfactors Learning, Upcoming Class Reminder, Email notification, Reminder threshold, Automatic processes, APM, configuration, Reminder email, Class date, Notification settings , KBA , LOD-SF-LMS-APM , Automatic Processes , How To

Product

SAP SuccessFactors Learning all versions