Symptom
- Upcoming class reminder email notification not getting triggered for users when threshol is set to 0
Environment
SAP SuccessFactors Learning
Cause
Email will not be triggered if the threshold is set to 0
Resolution
Please set a proper value for threshold field for Upcoming Class Reminder Email Notification APM.
When the threshold is set to 0, then no emails will be triggered by this APM.
When the threshold is set to 1, then emails will be triggered for class which will start within 24 hours.
See Also
2426338 - Upcoming Class Reminder Email Notification not getting triggered for the users
Keywords
SAP Successfactors Learning, Upcoming Class Reminder, Email notification, Reminder threshold, Automatic processes, APM, configuration, Reminder email, Class date, Notification settings , KBA , LOD-SF-LMS-APM , Automatic Processes , How To
SAP Knowledge Base Article - Public