SAP Knowledge Base Article - Public

3630951 - In schedule publication default font selection displays 'Verdana' despite changed the font family in SAP Analytics Cloud (SAC)

Symptom

In schedule publication default font selection displays 'Verdana' despite changed the font family in SAC

Environment

SAP ANALYTICS CLOUD 2025.8.13 

Reproducing the Issue

  1. Login to SAC
  2. Go to Calendar > Publication Admin Mode
  3. Select an event. The right-side panel will appear
  4. In the email message, change the font of the text
  5. Save it

Notice: The font will change but the font selection box will by default show "Verdana"

Cause

This is a by design behavior.

Resolution

This is the expected behavior. On updating the settings, data will be updated in backend and dialog will be refreshed. On dialog refresh, it will go back to the default behavior. It is same as in any mail client. e.g. Outlook. Once you send the mail and open compose screen again, whatever changed in font or size settings will be reset to default.

See Also

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Keywords

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Product

SAP Analytics Cloud 1.0