3631076 - Error message when activating a transactional Email Campaign - SAP Emarsys

When attempting to activate a triggered email or mail stream, the activation fails and one of the following error messages is displayed:

• The "From (email address)" is not qualified for transactional sending.
• Personalization is not supported.
• Activation failed because some required settings are missing. Please validate your Subject line, From (name) and From (email address) and try again.
• Editing must be finished before launching the campaign.
• Unable to launch the campaign due to conflicting features. You can find a list of possible reasons in our documentation under 'Email Tips & Troubleshooting'.

As a result, you unable to activate the triggered email and dependent automations or tactics (e.g. Abandoned Cart, Abandoned Browse, Welcome Flow, Back in Stock) cannot be launched.

• SAP Engagement Cloud, Emarsys Edition
• SAP Engagement Cloud, Enterprise Edition

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