SAP Knowledge Base Article - Preview

3631097 - There is No Configuration to Make the Customer Role Prospect as Default

Symptom

When creating the New Account, there is no setting to set the customer role Prospect as default.


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Environment

SAP Sales Cloud and SAP Service Cloud Version 2.
SAP Sales Cloud Version 2.
SAP Service Cloud Version 2.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Default Role, New Account, Customer, Prospects  , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem

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