3631386 - BPM Mail reader job failing with error :logon failure: unknown user name or bad password

Symptom

BPMMailReaderJob fails and below error is recorded in default trace

Error while retrieving emails occurred
[EXCEPTION]
javax.mail.AuthenticationFailedException: Logon failure: unknown user name or bad password.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:193)
at javax.mail.Service.connect(Service.java:342)

Environment

SAP Enterprise portal - Release Independent

Product

SAP Enterprise Portal all versions

Keywords

bpm, mail reader job, authentication failed, logon failure, unknown user name, bad password, sap po, java mail client, pop, imap, configuration, manual login, server level, mail administrators , KBA , BC-BMT-BPM-DSK , Process Desk , Problem

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