Symptom
- The "Pay Out Time" link does not function for inactive (terminated) employees, displaying an authorization error message: "You are not authorized to access Pay Out Time."
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Terminate an employee in SAP SuccessFactors Employee Central.
- Attempt to access the "Pay Out Time" page via the employee profile.
- Observe the error message: "You are not authorized to access Pay Out Time."
- Delete the termination record to revert the employee to active status.
- Access the "Pay Out Time" page again and observe that it functions as expected.
Cause
If the user is inactive (terminated), permission is not available and the error message is shown. This is expected behavior.
Resolution
It is recommended to create a payout directly during the termination screen, where a link to payout is available on the UI.
Keywords
pay out time, authorization error, inactive employees, terminated employees, sap successfactors, employee central, time off, permission, admin access, workbench, payout link, termination screen , KBA , LOD-SF-EC-TIM , Time Off , How To
Product
SAP SuccessFactors Employee Central all versions
SAP Knowledge Base Article - Public