SAP Knowledge Base Article - Public

3631444 - You are not authorized to access Pay Out Time when accessing Payout Request for terminated user

Symptom

  • The "Pay Out Time" link does not function for inactive (terminated) employees, displaying an authorization error message: "You are not authorized to access Pay Out Time."

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Terminate an employee in SAP SuccessFactors Employee Central.
  2. Attempt to access the "Pay Out Time" page via the employee profile.
  3. Observe the error message: "You are not authorized to access Pay Out Time."
  4. Delete the termination record to revert the employee to active status.
  5. Access the "Pay Out Time" page again and observe that it functions as expected.

Cause

If the user is inactive (terminated), permission is not available and the error message is shown. This is expected behavior.

Resolution

It is recommended to create a payout directly during the termination screen, where a link to payout is available on the UI.

Keywords

pay out time, authorization error, inactive employees, terminated employees, sap successfactors, employee central, time off, permission, admin access, workbench, payout link, termination screen , KBA , LOD-SF-EC-TIM , Time Off , How To

Product

SAP SuccessFactors Employee Central all versions