SAP Knowledge Base Article - Public

3631576 - Import of Compensation Story Report is successful, but not working as expected.

Symptom

The Story Report for Compensation domain is not functioning as expected, despite the report being successfully imported.

For Example: Target Population is not being following correctly or reported numbers are not accurate.

Environment

SAP SuccessFactors Compensation

Cause

Currently the SAC import of Story report for Compensation Story is not supported.

Resolution

The recommendation is to create a new story report from scratch, and not import it.  

Workaround:

In case the import is necessary then please ensure that the "Logical Model change job" is initiated with event ID as "CompTemplateChange". This job is needed to ensure that the report is in sync with the data present in this instance. This job is automatically activated whenever a modification is made to any of the Compensation Template. For example, adding a temporary column, saving the modification, and subsequently deleting the same column. 

In case the workaround mentioned above is followed and the issue persists, a new report will have to be created as support will not be able to provide assistance on the imported report. 

See Also

Please note, that there is already an influence request that you can vote on and track any updates regarding this feature's enhancement: Improvement Request Details - Customer Influence

Keywords

Story, Report, Compensation, Logical, Model, Change, Job, Comp, Template, Change, Not, Working, Expected, SAC, Import, Domain
, KBA , LOD-SF-CMP-REP , Reporting & Analytics, Data Imports & Exports , How To

Product

SAP SuccessFactors Compensation 2505 ; SAP SuccessFactors HCM Suite all versions