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SAP Knowledge Base Article - PreviewSymptom
You are integrating SAP CDP with SAP Sales Cloud Version 2 to manage consumer and ticket data. However, you are unable to locate the required inbound communication scenarios in Sales Cloud system.
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Environment
Sales and Service Cloud Version 2
Product
SAP Business Technology Platform all versions
Keywords
CDP;cns;sales cloud version 2; , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Bug Filed
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