Symptom
- Getting below Error while saving the document generation template with digital signature is selected Applicable.
- Error : The request can’t be processed because there’s a mismatch between the signer’s configuration and the Digital Signature placeholders. Ensure each signer has a corresponding placeholder to continue.
- Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors Employee Central - Document Generation
Product
Keywords
1H 2025, Document generation, DOCUSIGN_DOCGEN, The request can’t be processed because there’s a mismatch between the signer’s configuration and the Digital Signature placeholders. Ensure each signer has a corresponding placeholder to continue, error, R_SignatureDate1, R_SignatureDate2, R_SignatureDate3, R_Signature1, R_Signature2, R_Signature3, Digital Signature Placeholders in Document Templates, Digital Signatures, Configure Digital Signing for Document Generation , KBA , LOD-SF-EC-DOC , Document Generation , Known Error
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