SAP Knowledge Base Article - Public

3632178 - Apply Now button with social apply is not fully visible in the Caret Down position on the job layout - Recruiting Marketing

Symptom

When we add the Apply Now and set the Caret position to Down or in the columns component, the drop down menu don't appear. 

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to the job layout page in Career Site Builder.

  2. Add more than six components to the page.

  3. Place the "Apply Now" button in the footer.

  4. Set the caret position to down.

  5. The "Apply Now" button does not expand, and the options do not appear.

The same thing happens when we add more than six components in the job layout and place the component directly on the columns page. The "Apply Now" button and its options are not fully visible.

  1. Go to the job layout page in Career Site Builder.

  2. Add more than six components to the page.

  3. Place the "Apply Now" button as a component in the column item

  4. Apply Now button with social apply is not fully visible

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Resolution

According to the solution provided by Engineering, this is the expected behavior and aligns with the product design.

To resolve this, there are two configuration options available:

  1. Is to use Caret icon direction UP
  2. Add larger padding on the bottom, as shown in the figure below. 

If you believe this change would add value, please submit your idea on our Influence page. This platform allows you to propose new ideas and enhancements for SuccessFactors products. Additionally, for guidance on how to request an enhancement, please refer to the following KBA for more information: :2090228 – How to submit enhancement requests for SAP SuccessFactors products

Keywords

apply now button, career site builder, sap successfactors recruiting, component issue, job layout, caret direction, configuration change, dropdown issue, footer placement, preview environment, active button, second button not working, troubleshooting, sap support , KBA , LOD-SF-RMK-CSB-LAY , Job Layouts, Email Layouts, Job Alerts Layouts , Problem

Product

SAP SuccessFactors Recruiting all versions